"Tri Tuns announces a new partnership with Success Track Enterprise"

Tri Tuns’ new partnership with Success Track Enterprise gives Software vendors and buyers quick and easy access to Customer Success (CS) experts on both sides of the Atlantic.

Our experts help CS teams, practitioners, executives and software buyers develop the knowledge, skills, and processes needed to achieve extraordinary value from software.


Tri Tuns is excited to partner with Success Track Enterprise to provide Customer Success (CS) training and consulting services to global companies. “Increasingly, clients come to us looking for help building, staffing, training, maturing and expanding global CS teams.” – Jason Whitehead, CEO of Tri Tuns LLC based in the Washington, DC area. Our new partnership with Success Track Enterprise, with offices in Lisbon and Paris, enables us to quickly and easily deliver the resources our customers need to build, develop and scale their CS capabilities across North America and Europe.

Success Track Enterprise is also an authorized re-seller and partner of Tri Tuns' proven Customer Success and Software Adoption training programs. Our training programs:

  • Are available 100% online, 24/7
  • Include a certification upon completion
  • Cover both fundamental and advanced concepts
  • Share more than 75 effective strategies, easy to apply tactics and techniques, as well as repeatable and scalable processes that work for vendors and buyers around the world
  • Provide the option of live, instructor-led training sessions (delivered virtually or in-person)
  • The training is SCORM compliant, which means you can also host them in your internal learning management system if you want to include them as part of your internal staff training programs.

Our training programs are a terrific tool for:

  • CS teams, managers, and executives who want a shared understanding of what CS is, how to do it well and where to focus their CS efforts to grow and scale, dramatically increase recurring revenue and account growth year after year, and prevent customer churn [SM1]
  • CS practitioners who want to boost their results and advance their career by taking their CS knowledge and skills to an advanced level of expertise and effectiveness
  • Software [SM2] vendors and buyers who want proven strategies and tactics that effectively drive software adoption and extraordinary value from software before, during and after Go Live
  • Individuals who want to break into the field of Customer Success and/or Software Adoption with the knowledge they need and a certification on their resume

To learn more about Tri Tuns’ training options or to view a free demo of actual course content from our online training courses, visit www.trituns.com. Or contact us today to learn more about how Tri Tuns and Success Track Enterprise can help you accelerate the success of your CS program!


About Tri Tuns, LLC:
Tri Tuns, LLC is a privately held customer success, software adoption and organizational change management training and consulting firm founded in 2006 and based in Bethesda, MD. Tri Tuns, LLC has developed highly effective methodologies that drive extraordinary business outcomes for SaaS vendors and their clients. Tri Tuns, LLC is also platform independent. Our strategies, insights and best practices achieve customer success and accelerated adoption of any software platform.

Tri Tuns LLC
+1 301-841-7438


About Success Track Enterprise:
Success Track Enterprise is a boutique consultancy, specialized in CS strategic and operational services to partner recurring revenue companies in Europe to set up and evolve their CS organisation.  Success Track Enterprise leans on a pragmatic and agile framework called OPT-IN²: Organisation - Processes - Tools - INformation - INtegration. This framework replies to the external and internal challenges when setting up and evolving a CS organization.

Sue Nabeth Moore
Success Track Enterprise
+33 669 176 891