Tri Tuns Leadership Team
Jason Whitehead - Founder & CEO
Jason is a passionate thought leader in the field of customer success and software user adoption. Jason's 20+ years' experience leading technology implementation and adoption programs has given him the expertise to help organizations overcome the largest challenge they face - getting people to use technology to deliver results. Jason has a master's degree in information systems from the London School of Economics, a master's degree in organization development & strategic human resource from Johns Hopkins University, and a bachelor's degree in business administration from George Washington University.
Steven W. Lichtenfels - Executive Vice President of Sales
Steve's considerable experience in IT and Management consulting, Managed IT solutions, MSP / SaaS, Software development, and Business Process Improvement consulting provides the groundwork for understanding what really works for our clients. Steve's extensive career has given him a unique ability to intuitively integrate business and technology goals for his clients. Steve has a bachelor's degree in Management from Providence College.
Jen Maclean-Rogan - Vice President of Client Success
Jen is the Vice President of Client Success at Tri Tuns and leads teams in accelerating software adoption and driving customer success. Jen is a thought leader with 20 years of experience in the IT industry. Her passion is developing and implementing solutions that help stakeholders embrace change and experience real value from their IT investments. Jen has a master's degree in organizational development from George Washington University and a bachelor's degree in business administration from the University of Wisconsin-Madison.
Jim Doiron - Principal Consultant
Jim is a uniquely qualified leader of software adoption and customer success efforts. He has more than 25 years of program management experience leading multiple, large-scale technology implementation and software adoption programs, and has a master’s degree in information technology and a doctoral degree in human and organizational learning from George Washington University.
Diane Mazzoli - Principal Consultant
Diane is an organizational effectiveness leader with more than 25 years of experience providing strategic direction and technology implementation support to organizations immersed in complex, enterprise-wide change initiatives. She has exceptional program management experience and leads the user adoption components of transformational change programs. Diane is certified in advanced facilitation skills and Myers-Briggs.
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