Tri Tuns Leadership Team

The Tri Tuns team is committed to making SaaS vendors and buyers successful through powerful software adoption and customer success programs. We provide a proven combination of technology implementation expertise with superior tools, methodologies and techniques that make organizational change fast and easy for people. We know what works, and more importantly, what doesn't work when it comes to creating value from technology, reducing churn and creating new revenues in record time.
Jason Whitehead - Founder & CEO

Jason is a passionate thought leader in the field of customer success and software user adoption. Jason's 20+ years' experience leading technology implementation and adoption programs has given him the expertise to help organizations overcome the largest challenge they face - getting people to use technology to deliver results. Jason has a master's degree in information systems from the London School of Economics, a master's degree in organization development & strategic human resource from Johns Hopkins University, and a bachelor's degree in business administration from George Washington University.

Steven W. Lichtenfels - Executive Vice President of Sales

Steve's considerable experience in IT and Management consulting, Managed IT solutions, MSP / SaaS, Software development, and Business Process Improvement consulting provides the groundwork for understanding what really works for our clients. Steve's extensive career has given him a unique ability to intuitively integrate business and technology goals for his clients. Steve has a bachelor's degree in Management from Providence College.

Jen Maclean-Rogan - Vice President of Client Success

Jen leads the Tri Tuns consulting teams in accelerating software adoption and driving customer success to ensure our clients experience value and a profitable return on their IT investments. She is a leader in developing and implementing solutions and service offerings that help people embrace technology and change. Jen has almost 20 years of experience in the IT industry with a master's degree in organizational development from George Washington University and a bachelor's degree in business administration from the University of Wisconsin-Madison.

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