A modern, fast, focused, interactive and affordable Customer Success (CS) online training course with 75+ proven strategies, tactics, processes, and techniques that work for SaaS buyers and sellers around the world.
Our SCORM compliant course is available 24/7 and designed for busy CS teams, practitioners, managers and executives. A certification is provided upon completion of the course.
The course covers fundamental and advanced concepts, best practices, and real-life examples based on 20+ years of success in the fields of Customer Success, Software Adoption and Organizational Change Management.
In 10 comprehensive modules and 20+ easy to absorb lessons in 15 minutes or less, you will learn how to:
Be a successful Customer Success Manager using key strategies to deliver an unbeatable customer experience
Establish an effective strategic relationship with your customers right from the start through key conversations
Accelerate adoption, value and success with key tactics before, during and after Go Live
Drive your customers' commitment to success through structured, repeatable processes that work
Grow and scale your CS efforts while preventing customer churn
Increase recurring revenue with predictable sales, renewals, referrals and account expansions year after year
Your success matters to us. There will never be a better time to purchase this course and bring your CS knowledge and skills to an advanced level of expertise and effectiveness!
To celebrate the launch of our new Customer Success online training course, we're offering you a free Bonus and Super Bonus you won't want to miss worth $900! Hurry, this offer won't last long!
We're also offering group discounts off the regular purchase price of $490. Simply contact Tri Tuns for more information on group pricing.
Check out the course structure and actual content from Tri Tuns' new Customer Success online training course!
Global experts in Customer Success, Software Adoption, and Organizational Change Management
For over a decade, Tri Tuns' exceptional training and consulting services based on proven strategies and tactics have bridged the value gap between SaaS buyers and providers around the world and ensured both are successful in achieving their desired business outcomes from technology.
Tri Tuns' trio of expertise in Customer Success (CS), Software Adoption (SA) and Organizational Change Management (OCM) and 20+ years of success in the field is what sets us apart from the rest in being able to accelerate and sustain software adoption within organizations of all sizes and complexities.
"Working with Tri Tuns has truly exceeded my expectations. Their approach and tactics make sense and their real life examples make it all come to life. "
You have unique needs and you need fast results from technology
We know what works and what doesn't to drive adoption of technology and achieve desired business outcomes.
We'll save you a lot of time and effort from trying to figure it out on your own.
"Our in-person Customer Success Workshop with Tri Tuns was such a good use of our time that we quickly signed up for a 2-day in-person training to dive even deeper into custom solutions for our specific use cases."
Are you worried about customer churn and losing key customers?
Are you missing your renewal, referral, and account expansion targets?
We can teach you and your Customer Success team how to:
Have better relationships with your customers right from the start
Help your customers experience unbeatable value from your products and services
Reduce customer churn and increase renewals and referrals
Pave the way for account expansions, profits and growth year after year with customers for life
Be the hero in your organization for achieving goals and valuable business results
2018 Customer Success Public Training Events
Are you looking for training on how to significantly increase renewals, referrals and account expansions?
Most SaaS organizations worry about customer churn on a daily basis. Finding the right system, processes and approach for preventing churn and increasing revenue can feel like an uphill climb with no end in sight.
Save time and effort trying to figure it all out on your own and check out our upcoming Customer Success virtual and in-person training events open to anyone (individuals or teams) anywhere in the world!
"As a SaaS vendor, our customers would really benefit from this training on how to drive software adoption."
2018 Software Adoption Public Training Events
Are you in charge of getting IT systems live or for getting people to use the technology as designed and intended?
Most Executives, IT, and Change Management teams find it difficult to drive adoption, accelerate value creation and gain a return on their IT investments. Get the adoption help you need during our 2018 Software Adoption Public Training Events!
In 16 hours or less of our virtual or in-person software adoption training, we'll teach you the key knowledge and step-by-step actions the drive and sustain extraordinary adoption and value from your IT systems.
Are your current IT systems sitting idle or not being used as designed and intended?
Are your customers missing the value and business outcomes they hoped to get from your software?
We can teach you and your customers' leadership teams and/or IT implementation teams how to:
Lead organizational change to accelerate and sustain adoption of new and existing software
Apply proven strategies, tactics and best practices based on 20+ years of success in the field
Build a coalition to stop wasting time, money, and energy on processes that don't result in technology getting used
Break through existing adoption barriers and effectively prevent potential barriers
Be the hero in your organization for achieving adoption goals and valuable business results
"We had no idea that we were going about adoption all wrong. Everyone in our company needs to take this training."
Adopttec is 24/7 online access to the training and solutions your organization needs to adopt technology
Our clients use Adopttec to:
Increase capacity and ability to drive change, software adoption and customer success without adding expensive resources
Easily access online toolkits containing short instructional videos, templates, best practices, real life examples, case studies and stories based on 20+ years of success in the field
Solve unique challenges via expert-led community learning sessions and/or private coaching accelerator sessions